@ user17718139457
Wow. Was honestly trying to understand the message. Admitting my ESL limits, I asked ChatGPT to simplify it for me. It came up with several options below. Sorry for the copious amount of text... Which version is closest to the original intent?
=========== ChatGPT suggestions ==========
Here are a few improved versions depending on the tone you want. Your original message is very frustrated (understandably), but softening it slightly will increase the chance support actually helps you quickly.
1. Firm but Professional (Best for Support)
I’m very frustrated with this issue. The account number on my return is a new account number, and if you look closely you’ll see that the financial institution names and account numbers are clearly different.
This should be an easy discrepancy to verify, yet the system keeps flagging it as a problem. It feels like no one is actually reviewing the details.
If this issue isn’t resolved soon, I will seriously reconsider using TurboTax next year, and I know others experiencing similar problems feel the same way.
Has anyone at TurboTax identified this issue already? It seems like something that should have been caught earlier.
2. Still Strong but Less Aggressive
There appears to be a mistake with how the account information is being reviewed. The account number listed is a new account, and the financial institution names and account numbers are different, which should clearly show that this is not the same account.
This situation is extremely frustrating because the discrepancy should be easy to verify. I would appreciate someone taking a closer look and helping resolve it.
If this continues to be an issue, I may need to reconsider using TurboTax next year. Has this problem been reported by other users?
3. Short & Direct Version
Please review the account information carefully. The account number listed is a new account, and the financial institution name and account number are different from the previous one.
This should be easy to verify, but the system keeps flagging it incorrectly. Can someone review this and help resolve the issue?
=========== End of ChatGPT suggestions ==========
I, along with many TT users, are still eager for their engineers to acknowledge the problem in this forum, and provide a fix.
Have a peaceful day
