Please be advised that, absent adequate and timely remediation of the deficiencies described herein, I am prepared to pursue all available legal remedies, including but not limited to the initiation of a class action proceeding on behalf of similarly situated users.
Specifically, Intuit Inc. and/or its TurboTax division is hereby called upon to:
a) Issue a widely disseminated public statement, including but not limited to a formal press release, acknowledging the company’s awareness of the material defects affecting cryptocurrency tax reporting functionality within its software platform;
b) Provide a definitive and binding commitment, specifying an exact remediation date by which said functionality shall be fully restored and operational;
c) Expressly acknowledge that manual entry of cryptocurrency transactions does not constitute a reasonable, adequate, or commercially acceptable workaround or remedy for the platform’s deficiencies — particularly with respect to users maintaining extensive transaction histories; and
d) Commit to providing full indemnification and/or appropriate compensation to any affected users who incur IRS penalties, interest, or late-filing consequences proximately caused by the company’s failure to deliver a functional product within the applicable tax filing deadlines.
This notice is provided in good faith and with the expectation of prompt response and remediation.
