I contacted Customer Service and the call was escalated to the "Resolution" team. That team declined my request. In my opinion, the online version is not nearly as good as the desktop version. I've been a Turbo Tax customer for 15+ years and would expect better service from them.
Here are some examples:
1) You cannot toggle between the entry screens and the IRS form view
2) Screen navigation is not efficient
3) The online system said it found no record of line 2024 online version being filed electronically. I filed it electronically with the 2024 Turbo Tax desk top version!
4) The only way to view the IRS forms generated is to pay for the software (I understand why they did this) and then doing a view
5) The online help was "no help" to me. I had questions where the numbers calculated by the system, came from. It gave no explanation at the IRS Form line # level of the IRS form
