Try these procedures to see if this works.
Move the installer out of the Downloads folder
Drag the .dmg or .pkg file to Desktop and run it from there. This is a known fix for Mac installer failures .
2. Restart your Mac
A simple restart often clears installer lockups.
3. Confirm macOS compatibility
TurboTax 2025 requires a specific macOS version. If you’re running an older or very new macOS (like macOS Tahoe 26.x), compatibility issues have been reported . Click on this link to see if your MAC meets the requirements for a download.
4. Try a different browser for the download
Safari sometimes corrupts downloads; Chrome or Firefox may work better.
5. Make sure you are downloading from the correct Intuit account
If the Amazon purchase was redeemed under a different email, the installer may fail to authenticate.
6. Re‑download from Amazon instead of Intuit
Some users report that the Amazon download link works even when the Intuit account download fails.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
