Does anyone have any update on this? I spent two hours on chat support and went through everything last week, including deleting the state return and re‑entering it, but nothing fixed the issue. The person who assisted me was very nice and genuinely tried to help, but it turns out this is a software problem on TurboTax’s side. I was told there would be a major update over the weekend that should resolve it, but the issue is still not fixed, and I’m stuck in the same loop.
What’s especially frustrating is that this happened after I finished my federal return and paid the filing fee. My federal due has already been taken out, and I was counting on receiving my state refund around the same time. If anyone from TurboTax is reading this thread, please address this with a sense of urgency. Many of us are stuck and unable to file because of this bug.
