If you are stuck in a loop, the problem may be something else.
Try:
- clearing your browser cache/cookies and log out and back in.
- restarting your device
- using a different browser. Edge has worked for some users, or Chrome.
If you have tried the troubleshooting steps and are still encountering a loop, see here for details about contacting TurboTax support.
@jwferris2212v2
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