I have to agree. I've been using TurboTax for 30 years or so. I'm having the same issue with Wells Fargo and while I think I'm following the guidance referenced above, I'm still having no luck.
This business of having to reset your browser to allow permissions or access is horse@#$. They make no allowances for those of us who aren't quite so computer literate. While I appreciate the suggestions offered on this page, it really hasn't done me any good. I think this might be the last year I buy the product (Premier Version). I retired from the financial services world a few years ago and I'm familiar with Plaid and some of the other integration platforms that provide this service, but it just seems to me TT has dropped the ball with it's customers here. They are basically saying, "here, you figure it out". I'm not sure who's doing QA or use case testing on the Intuit side, but I've wasted 2 hours at this point. I guess I'll have to try the support desk.
Been a long-time user of Quicken too and I'm glad they separated from Intuit a decade ago. No interface problems there.
