Hello everyone. This post is a follow-up regarding the 190 error.
After spending about two hours on the phone with Intuit support, we were able to resolve the issue.
Do a Google search for "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file." It should be the first result.
The core problem is that TurboTax Desktop can get into a condition where the state module is technically downloaded, but the software doesn't properly recognize it as installed. This causes the loop, prompting you to download or update the state again.
The fix was to use the TurboTax State Cleanup Tool, which completely removes the state files. After running the tool, you can re-download the state module and, from there, open your return without the 190 error.
Hopefully, this saves someone else the time and frustration. 🙂👍
