If your calculator is not pasting to your data entry fields, you can try closing and reopening the software this helps restore functionality . If this does not help you can:
- Logging out and back in to force a refresh.
- Clearing your browser's cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies?
- Try using a different Web browser
- Make sure your internet connection is strong
- Check Browser Extensions:
- Ad-blockers or security extensions may interfere with web form interaction.
- Try using an Incognito/Private window to test.
Please return to Community if you have any additional information or questions and we would be happy to help.
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