We are aware that some customers are still experiencing issues when trying to file but they are not able to proceed. We are currently investigating that.
In case you are still having this problem, try these steps:
In TurboTax online: Clear your browsers, cookies and cache:
How do I delete cookies
How to clear your cache
In TurboTax Desktop: make sure the software is updated, reboot your computer, and check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.
Otherwise, once the program is update, we will notify you.
