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If you are asking about Box D of your Form W-2, that is a control number and you generally do not have to enter one. Some employers do not have one. Make sure (especially if you imported your Form W-2) that there are no blank spaces in the box. You can also try using a place-holder number like 12345 or 12345 67890.

If you imported your W-2 you may need to delete it and re-enter it. You can do this as follows:

If you used TurboTax Online you can:

1. Click on "Tax Tools" in the left panel of your TurboTax screen
2. Select  "Tools"
3. Click on "Delete a Form"
4. Scroll down the list of your forms to find Form W-2
5. Click on the trash can to the right of your form to delete it

If you used TurboTax Desktop, you can:

1. Click on "Forms" in the top right of your TurboTax screen to switch to "Forms Mode"
2. In your left panel of your TurboTax screen find Form W-2
3. Click on "Delete Form" at the bottom of the form
4. Click on "Yes" to confirm the deletion

To get back to the screens where you can re-enter your Form W-2 you can:

1. Click on "Search" in the top right of your TurboTax screen.
2. Type "W-2" in the search bar.
3. Click on the link "Jump to W-2"

Click here for How do I manually enter my W-2?

 If you have additional information or questions regarding this, please return to Community and we would be glad to help.