Called customer service. I accepte a call back, rather than waiting on hold, but I was immediately disconnected when called. So I waited on hold for 50 minutes only to be told to enter the information manually! Then what is the purpose of purchasing TurboTax? The agent sounded frustrated and said TurboTax was aware that there are issues with MULTIPLE financial institutions and to just wait. I've been waiting since Feb 15th when information was available to download. I've tried all the fixes suggested on-line. I guess I'll have to enter the info manually.
