Thanks for taking the time to reply.
I spent another couple hours fiddling with it again today. Waited on hold for 40 minutes with TurboTax, but never go thru.
I am using Microsoft Edge as my primary browser.
I decided to download FireFox after I ran out of ideas. The download worked fine with FireFox.
So, it must be some setting in Edge, but I can't figure out which one.
Now I'm working on "rewinding" all the changes I made to my computer to try to get it to work.
