@ JoyLewis wrote:
I got four login codes via text message from you guys and I was not logging it at the time. I just logged into send this message to find out what's going on or what I need to do to protect myself.
This is a user community forum--not a direct route to TurboTax Support--so any unexpected text codes didn't come from "us guys" here but would have come from their automated computer system. But we can tell you how to check and update the log-in security in your Intuit Account, such as changing your password, etc. and also how to phone Customer Support.
Log into your Online TurboTax account. In the left menu column scroll way down to Intuit Account.
In the Intuit Account settings click the tab Sign in & Security.
You can verify your settings there, and can change password, update email address, if needed, etc.
Also while in that same Sign In & Security section scroll down a little and you'll see a section "Account activity." See if anything looks unusual there.
NOTE: Be aware that if you have multiple Intuit accounts, i.e., different User IDs (as happens to a lot of people), any changes made in one account won't reflect in the other accounts. For additional help with this matter:
Contact TurboTax Support
5AM-9PM Pacific, 7 days per week
https://ttlc.intuit.com/turbotax-support/en-us/contact/
