I have a similar problem, but I see nothing at all on my webpage, it just sits there after I get the Lets get your forms page and acknowledge the Captcha and continue. I can't select Learn more but the auto import button appears to move. Hit OK and nothing happens, page just sits there. I tried cut&paste from the Ameriprise document (eliminating the spaces), typing in the Package/document ID, both Edge & Chrome browsers, waiting an hour, but I get absolutely nothing. Ameriprise indicates their data is available. I had no issues doing this last year.
