Thank you! Yesterday I spent from 2:15pm to 6:20pm on the phone with multiple TurboTax support reps in several departments and none of them knew this. I had to refuse, HARD, paying $60 for Live Advice ("I don't need CPA advice, this is a TurboTax bug" was met by "I can't come to that conclusion until it is confirmed by a CPA.") I was also told, "If TurboTax shows no errors, your return is correct." Three times, during screen share, I deleted and reentered the problematic 1099-DIV, and the 3rd time, it worked! That is crazy and frustrating!
The good thing was that I could see that I entered the 1099-DIV forms correctly and easily saw that one amount was being ignored. Today my challenge is to reconcile a $1000 discrepancy for Interest on U.S. obligations on my Georgia form. Unfortunately, I don't think there is anywhere in TurboTax that I can see what amounts it is including. When I ask for "Data source," some worksheets are mentioned but I cannot find those anywhere. I tried to address this with the last rep I spoke with, from the Resolutions Desk, but the call was disconnected and she did not call back.
