Get your taxes done using TurboTax

If there were no taxes withheld on your form, make sure to leave boxes 15-17 empty -  BLANK.

If the zip code / state code do not match on your form, you will get an error.   The easiest way to fix it is to go back to the form (you can't edit the state or zip field in the review) and edit the state or zip from the form entry screen.   Go back to the Interest Income section, edit the form, fix the state code to make it match and then go through the review again.  

Check the 2-letter state code for that zip code.   Make sure the city and state match up to the zip code.  This error happens when the state code doesn't match what is on file with the IRS.  TurboTax follows the IRS for acceptable zip codes.  If the state code does not match the correct state, you will get an e-filing error.   Correcting the state code is usually the fix.  

• Check that the 2 letter state abbreviation is correct here USPS Two–Letter State and Possession Abbreviations   (most common error)
• Make sure you've entered the ZIP code in either 5-digit or 9-digit format, for example, 12345 or 12345-6789.
• Look up the correct ZIP code for the street address in question.