DaveF1006
Employee Tax Expert

Get your taxes done using TurboTax

The spinning wheel often starts because TurboTax is proactively trying to open its "Import" portal. You can bypass this by outsmarting the portal:

 

  1. Go to the Federal > Wages & Income screen.
  2. Instead of clicking "Add" on the summary, scroll down to the Investments and Savings section.
  3. Click Start/Update next to "Interest on 1099-INT."
  4. The Key Step: When the screen asks "Let's import your tax info," do not click the bank icons. Look for the small button at the bottom that says "Enter a different way" or "Skip Import."
  5. Select "Interest" as your type and click Continue. This usually forces the manual entry screen to load, bypassing whatever script is causing the spinning wheel
  6. Now enter the remaining 1099 INT manually.
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