user17715400929
Returning Member

Get your taxes done using TurboTax

Having same problem with multiple brokerage, investment, banks.  After 1.5 hours on phone with agent, had switched to Chrome and got one download to work on third attempt, repeating same steps.  All others continued to fail.  All the brokerage, investment, and banks have posted that their data is ready for clients to access and download.  If I'd been able to download several and not others, I might think it was an issue with the brokerage, investment, or bank; but it looks like Intuit/TurboTax has the issue or a security item specific to that import?; particularly when it worked after multiple attempts using same steps.  I have no issue importing directly from any of these brokerage, investment, or banks; only have a problem with TurboTax.