NicolleR1
Expert Alumni

Get your taxes done using TurboTax

When SBTGP can't locate your account, it's possible the IRS may not have processed your return yet. Sometimes there's some information that is not accurate, and that results in delay the processing of acceptance.

 

“Unfunded” just means that SBTG is still waiting to receive the money from the IRS before they can issue your refund.

 

You must wait 24 to 48 hours after your return is accepted.

 

If 24-48 hours have passed, try to contact them directly.