I had previously posted this question and had gotten several answers, rebooting, using edge, etc. I’ve done all of that. I do not have chrome on my laptop. I have a chrome device, but it doesn’t have windows on it so I can’t use that for my taxes, I have an HP laptop that I’ve always used. It still does the continuous loop. I can download my Ameriprise information but the continue button just re-loops again. Three days of trying it and I’m about ready to give up. I don’t know what else to click on this computer. I’ve given everybody in the whole world access to my laptop apparently and I still can’t get it to work. Any other insights
