Trying to send Chat Message to my Expert

Signed up for Expert Service to have TT do our taxes.

Spoke with Kim over the phone last night. 

Then she sent me a chat.

I want to send a chat message to her now regarding our taxes.

However, I can’t find the path that should allow me to do that.

I keep getting a screen asking to set up a Phone Call.

 

Thanks for any help or advice!