I am also having this issue. I am triyng to Amend my 2024 State return and it's not working. I click on "Amend using TurboTax Online" and nothing happens. And underneath that button it says, "You can amend your return using either TurboTax Online (recommended) or with the Turbotax Desktop product."
I have tried:
- clearing my cookies and history - doesn't fix issue.
- Using Microsoft Edge browser instead of Chrome - doesn't fix issue.
- Using my phone - doesn't fix issue.
I have been trying to reach an actual person for technical support for AN HOUR and have not been able to reach anyone, just a robot that directs me to this forum. This is very clearly a bug that needs to be fixed and it's insanely frustrating. I spent hundreds of dollars to use TurboTax and it's not working and I can't speak to a human for a simple tech gliche?!
