What’s most aggravating is that users kept talking among themselves while TurboTax support offered no resolution. While it might be a good way to vent our frustrations, everyone just wants the issue fixed.
This particular thread is now 4 pages long!
I saw in the thread that one user was able to persuade TurboTax to change his/her activation code. Does anybody know how to jump start Customer Service call conversation to get to the proper level of support quicker? Like Level 3 support instead of Level 1, or manager, etc.?
