I don't think he's interested in spending another hour and a half talking to people that could fix his issue in five seconds but refuse to.
@user17633334293 .. abandon all hope. I recently went through the same thing. I needed to remove an M.2 card from my PC that had absolutely nothing to do with TurboTax (not for program or data; in fact, it was a different operating system entirely). TurboTax forced me to waste an activation to run. Then I put the same card back and it forced me to waste yet another activation.
I spent a lot of time with customer service, and they refused to correct the activation count. They kept telling me I'd activated on a different PC because the .. wait for it .. "hardware identification number" had changed. There is no such thing. If they had said MAC address of the network adapter that might have made some sense, but that's not what they are looking at. Some propeller-header developer at Intuit probably is making assumptions about hardware uniqueness that don't apply in the real world.
