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the 1099- NEC state box was blank and in the State number box is has "no."

I tried putting in the EIN of the company and putting in NY for the State but keep getting error messages tht you can't duplicate the state.   not sure why there is two state lines.  I tried leaving it blank but nothing I tried worked.      I reached out to the software provider Deel, the company that issued the 1099 for he employer but they haven't solved it or updated it yet but is aware that Turbo tax isn't accepting it.