@ mankarki wrote:
I was able to retrieve from one drive on a computer, with windows 11, that I used it for. But this time I will be mailing taxes. Please guide me through getting the $25 refund that i originally paid for state efiling.
It's good you finally found the file. So you don't want to attempt the efile of the state return again? If it rejects, you could provide the rejection error code and message in this forum, and someone can likely tell you how to fix it. Or if you don't want to efile the state return, I don't know if you can use the online refund request tool for an efile fee like someone can for the desktop software. Here's how to phone TurboTax Support, and you can discuss it with them. Tell the triage robot you want to speak to an agent about a billing issue.
Contact TurboTax
Hours: 5AM-9PM Pacific, 7 days a week.
https://ttlc.intuit.com/turbotax-support/en-us/contact/
