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Get your taxes done using TurboTax
Please clarify. What exactly didn't work?
If you experienced the issue with being prompted for Canadian Pension income information:
It's possible you are seeing this prompt because the "Canadian Pension" line was clicked inadvertently under the Retirement Plans and Social Security subheading in Wages & Income.
When you are in the Retirement Plans and Social Security section, one of the options to choose is Canadian Registered Pension Income. Go back to Wages & Income, select Retirement Plans and Social Security, and check what entries were made. Delete any entries made in the Canadian Pension section.
If you have inadvertently started a Canadian Pension form, you can delete it. Here are the directions for Online and Desktop versions:
If you are using:
- Online: see How do I view and delete forms in TTO?
- Desktop: If you are working in the cd/download TurboTax program:
- On the top right, there is a FORMS button.
- Click on FORMS.
- Locate the form you want to delete.
- Click on the form name.
- Below the form, bottom left, select DELETE FORM button.
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