It's completely normal for Box1 and Box 11 not to match on a W-2.
If TurboTax is giving you an error, it may be related to how the deferred compensation follow-up questions were answered.
Double-check the W-2 entry and any follow-up questions about nonqualified plans.
You can also delete your current W-2 and start over again using these steps:
To delete a W-2 from your return, please follow these steps:
- Sign in to TurboTax (if you're not already signed in).
- Click on the Take me to my Return button.
- Click on the Federal Taxes tab.
- Click on the Income and Wages tab.
- Find the Wages and Salaries section and select Edit/Add.
- Select the Delete (trash can icon) on the line listing the W-2 that is no longer applicable.
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