I have always filed my taxes on TurboTax and have been very happy with the free and easy use of services. This time around, despite me turning down every offer that popped up (way too frequently, mind you) and supposedly doing the free service like I’ve always done, at the end of my filing TurboTax says I owe over $100 before I continue. Why? I didn’t buy anything from you and was not informed at any point during the process that I was using any services that required additional payment.
