February 14th 2026
I had completed my taxes on February 11th with the file saved as I do when I'm working on my taxes. It was in my 2025 tax folder and I decided I was going to file my Federal and State taxes yesterday. I clicked on the Turbo icon in my tray (on my Mac) and got notification that there was an update, and then that notice disappeared. There no progress bar showing the update taking place which was unusual..
I did a right mouse on the doc TT and saw the words Turbo Tax Updating and above that was my executable.
I ''quit'' turbo tax and tired to open by clicking on my TT file to see if that would force open the Turbo application but it did not.
I was thinking, I was going to have to download TT again from installturbotax.com but i waited. but was on "Hold'' waiting to talk to a TT representative but that was going to be a 30 minute wait.
I had restarted my Mac at some point, but that was not solving the problem.
After a period of time, probably about 1/2 hour. I clicked TT icon in the tray again it put up a message that Updates are available - so I clicked on install and the "Install bar'' begain
I think, what was going on was the TT was receiving and UPDATE and it was downloading and it was a large file update and took time. So what appeared to seem like an application problem, was resolved by waiting a period of time.
After the install files and progress bar completed, it did the install as Intuit usually does and said it was installing and reopening and it completed and the Turbo Application did Reopen and when I clicked on "File'' on the TT Menu at the top - wiht great relief it took me to my Tax return and allowed me to complete my Turbo Tax filing
It was odd that TT was preforming an update without the User Interface showing the user what is going on, leaving my very concerned and annoyed, as i've never really had an application problem with TT in the past and have used TT for 25 years.
I know, this is a long 'story'' but hopefully it is helpful to anyone having this issue.
If on a Mac "Right Mouse click'' and see if TT is installing an update and then just give it time.
This application should have provided the ""User'' (ME) an opportunity to know everything was ok but that UI screen was not there for this seemingly large update.
I hung up from my TT Phone call (still waiting) and completed my Tax filing ..
Bill G (a Turbo Tax user
