wong1021
Returning Member

Get your taxes done using TurboTax

Hi

 

Thanks for your reply. I am using the turbotax desk top version. I was able to download the .tax file for 2024. However, it does not show the information you described. I also get online (intuit), log on my account, go to download and able to download one 2024 file. It is the same content as the one I got using the desktop 2024 version. 

I did call Turbotax support line and spoke to a person, She said there is only one file in my account based on the email address I provided. I know the email address I provided was the right one as I received email on this account saying my 2024 return was accepted. I got the refund but the amount just does not  match the amount shown on the .tax 2024 file. I suspect there is another one that I was not able to find.

Thanks