@Toddferris wrote:
how do I ask for a refund for the eighty nine dollars that they charged me when I only had the 1040 form. I did my own taxes completely by myself.Didn't need no help.And that's the only form I needed.Yet they still charged me $89.How do I get that money back
The question will likely arise "Why did you go ahead and pay when you saw it was going to charge you?"
It's easier to resolve before paying. It would have been good to ask here in the forum for help with that issue before you actually paid. Unfortunately, when you phone TurboTax Support, they are likely to tell you that continuing on to pay and file signifies acceptance of their terms. If you had asked before paying, someone most likely could have been able to figure out why it was charging you and if anything could be removed to avoid it.
If you were charged for the return, then most commonly you had either a Schedule !, 2, or 3 added to your Form 1040, or less commonly another form. Download the PDF and view/print out your return and see if there is a Schedule 1, 2, or 3 or another form you weren't aware of.
This is a user community forum, and nothing account-specific can be handled here. Only TurboTax Customer Support can do anything about a billing issue, but convincing them about an online product will be difficult. But it can't hurt to try and plead your best case. When you phone, if a robot asks for your issue, say something like "speak to an agent about a billing issue."
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