@jswafa and @htgreen3
I can't address anything about chipsets. You can phone TurboTax Support, if you wish to see if there is any known issue. I'll give the contact link below.
I'm kinda just thinking out loud what I might try. Here's something else to try, if you wish, but ONLY if you first disconnect from the Internet; i.e., unplug your wired Ethernet connection or turn off/disconnect from a wireless router, etc. Then if you temporarily disable your antivirus, firewall, and other security software, does it then launch correctly? If it does, then you would have at least narrowed it down to a security aspect.
NOTE: Then don't forget to turn your security software programs/devices back on before you connect back up to the Internet.
If needed:
Contact TurboTax
Hours 5AM-9PM Pacific, 7 days a week
https://ttlc.intuit.com/turbotax-support/en-us/contact/
