After 20 years with turbo tax i jumped ship to tax act. It was free an easy to use. Only the state return has a cos. Besides the lack of support from the product specialists and from even their quality customer service team who gave me a call to rectify all this roll out issue I gave up because they drop the ball always. My biggest dissapointment has been Turbo Tax’s ability to convey a true status.. Just tell us It could be as late as mid February.
. By keeping me hanging on I lost faith in their sincerity and business model.
