The import features are an area that the TurboTax developers have been working on a lot. There are also a lot of import features associated with digital assets that are being streamlined. The release date for that update is today, February 12th, although it is probably best to wait and try tomorrow to give the update time to take effect. Hopefully, that will correct any import communication difficulties that you are experiencing, at least on TurboTax's end.
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