A week ago I learned that I would not be able to complete my 2025 return because the Depreciation and Amortization section was not ready. I called twice to "tax experts" who told me there was no information about the date the form would be ready. Monday, I nice gentleman with TurboTax put me on hold and learned that the form would be ready today, Feb. 11. Today I tried to complete my return only to see the same message...not available. I called again and was told that the form was ready, but when I led the gentleman through my form, he learned, as did I, that was not true. He inquired as did the man on Monday and was told "soon...maybe a week". So, I have been told by TurboTax the following: Not available, Not available, Available 2/11; available, Not available, and finally, available soon...maybe a week or so. Disgusting. Amateurish. Not ready for prime time. Maybe someone needs to work overtime, or perhaps stop using AI and go back to using humans to update their software. All I get is lies, and it's not the fault of the nice people who answer my calls....it's the fault of management trying to save money to make their bonuses and stock options make them richer. Ridiculous....it's not like tax law legislation was passed last week.
