Get your taxes done using TurboTax

Income does not matter for his age. I know you have been through the entry screens:

• US citizen, 
• lived with you all year, in the US, 
• not married, 
• Often chosen wrong -select no - did not pay more than half his living expenses, 
• Another spot to go wrong -SSN not valid for employment box is blank

When you look at form 8812, line 6 does not include your 17 year old so line 7 is zero instead of $500.

I have to wonder if something is stuck.  You may need to try deleting one then the other, If the program is still holding, reverse which gets deleted first. Follow these steps:

Online version:

1. Delete the child and Form 8812, if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

Desktop version: 

1. Delete the form 8812 and child
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.