Thank you, what finally worked was your initial suggestion to "Add a State". Not sure why I didn't see it, but the TTax rep helped me find it and even now (after e-filing the Federal only), I see it at the very bottom of the Tax Home page - if you maximize the "Your tax returns & documents".
She mentioned that if you print your returns, whether you said you're done or not, TTax thinks it's done and won't let you edit anymore. So the problem was that I had printed my return but not yet filed it.
Thanks again for your help1
