Well, you could get the 2024 AGI from your online IRS account if you have one or want to establish one. But if it was prepared with Online TurboTax, we may be able to help you get it more easily.
What do you mean that you "can't download it?" Does that mean you can't find evidence of it in the current account you are using when you go to the Tax Home page and scroll way down to "Your Tax Returns & Documents" and then choose tax year 2024? If that's the case, we can tell you how to look for other accounts you might have.
NOTE: I left info in the next comment below just in case you need to look for other accounts to find it.
