I am having the same issue. I have my IL PIN, but cannot for the life of me (even with multiple screen shared customer service calls) find where to enter it. I have tried deleting and completely redoing my state taxes with no avail. Does anyone have a hack for getting to the page to enter the IL PIN on the online version? I WAS able to add the PIN on the desktop version, but that isn't allowing me to e-file only my state taxes despite the fact that it shows fed taxes already accepted.
