We don't qualify for the child tax credit because my son was 17 on 12/31/2025, but we do meet all of the criteria for the Other Dependents Credit. No matter what information I put into TurboTax, though, it says we don't qualify for any of the child or dependent credits. I spent so much time going through every little response that I finally decided it was a glitch, cleared the entire file and started my taxes over to see if that would help (unfortunately it didn't). I again confirmed all of the correct information was entered for his SSN and Birthdate, confirmed residency and dependency info was entered correctly, our income falls way under the threshold. I saw others talk about income and student status being a reason why the credit wasn't coming up for them, but Turbo Tax help said I wasn't seeing an option for student status because of his age (calculated based on his DOB). And nowhere does it give me the option to enter or even ask about his income.
I just can't figure out what the issue is. If anyone has any recommendations, I'd appreciate it.
