While TurboTax Home and Business was updated to correct the issue in January, neither Home and Business nor Quick Employer Forms support W-2 corrections.
The QEF FAQ recommends using SSA Business Services Online (SSA-BSO) for corrections. As a paper filer you cannot submit these forms to the agency electronically. Instead, you may use SSA-BSO to fill in the forms W-2c and W-3c, then print and mail them to employees and the agency. Confirm this treatment with SSA-BSO customer service before creating an account.
Relevant guidance from the IRS and SSA for filing your Forms W-2c and W-3c:
From the IRS instructions for Forms W-2 and W-3, the rules for paper filers: "If the original Form W-2 was permitted to be filed on paper and you filed on paper, then you must file on paper any Form W-2c correcting that form."
From SSA - Helpful Hints to Forms W-2c/W-3c Filing:
- File Forms W-2c (Corrected Wage and Tax Statement) and W-3c (Transmittal of Corrected Wage and Tax Statement) as soon as possible after you discover an error. Also, provide a Form W-2c to the employee as soon as possible.
- To correct a Form W-2 you have already submitted, file a Form W-2c with a separate Form W-3c for each year needing correction.
- File a Form W-3c whenever you file a Form W-2c, even if you are only filing a Form W-2c to correct an employee's name or Social Security number (SSN).
- Follow the General Instructions for Forms W-2c/W-3c
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