- What is the problem? Import brokerage document
- Are you in TurboTax Online, or are you on Desktop? desktop
- What version, or product are you in? Premier
- What section are you trying to post? Dividend, interest and stock trades.
- What are the details of your problem or calculation error?
I am using the Premier Desktop version.
I am stuck in an infinite loop. When trying to import E*trade dividend, interest, and stock trade tax documents, the TurboTax app opens a browser outside of the application. I am prompted for E*trade username and password in a browser. I successfully login and I see a message that intuit has access to my data (Connection complete! Success! We got your tax data. You can now return to TurboTax.).
I switch back to the application and see that nothing has changed. If I click the Continue button again, it opens another browser session outside of the TurboTax window and asks for username and password again.
I can successfully import the documents in the TurboTax web application online. I bought the desktop version. I don't want to pay again online.
