I called TT late yesterday afternoon, and the specialist listened as I described the problem. I also explained that many people have expressed the same issue here. The specialist put me on hold while it was reviewed. The specialist returned to say that there is no indication that the issue is on their radar to be fixed. It was like I was sharing new information about a new issue. I have a call scheduled with the same specialist later today. I am going to re-enter everything, share my screen, and work on it together. My login shows that I've been signed in this year for over 12 hours in combined attempts to get through this.
