Get your taxes done using TurboTax

I thought I posted clearly. I used TT Online last year, 2024. When I tried to start online 2025, there was no record of my filing last year. I double checked the email used, and it was correct. Then, I tried importing from my computer. When all failed, I purchased the desktop. 

I do not trust the online edition, and want TT to know there are multiple issues:  first, the fact my 2024 online return is not here, and secondly, my computer copy does not seem to be corrupted.