Filed 1040 early this am. Using 2025 desktop deluxe version 025.000.0235.
I have 5 1099R, 4 were used last year and imported into 2025, 1 was manually entered as no import available.
After receiving reject notice I:
a) confirmed all TIN's were correct, based on mailed1099R copy from payer.
I deleted all the TIN, and freshly entered the TIN again, thinkng maybe extra space, formatting issue, etc.
REsubmitted return. Half hour later rejected again for same reason (note they don't tell you WHICH form doesn't match database.) Reviewed troubleshooting, it said if all else fails, delete all the forms and re-enter fresh, so I did that, deleted all 5 records. Saved file. Added manually 5 new records, making sure the PAYER name matched form exactly, and TIN/EIN was perfect.
Saved return.
Resubmitted, rejected within an hour, same error. Payer federal d number doesn't match fed database.
I have no idea what TT transmits, so don't know if its on that end, I have no idea what is in the Federal database. I have no idea where to go to try to verify or match the numbers.
All I know is I bought a product that a) wasnt ready (form 5695 anyone??) and now that the form is ready I'm getting an error on my submitted return.
Turbotax staff, how do I report a bug? Email says fix is easy, just use the fix my return button, which doesn't do anything.
Help please, have a refund, and don't want to submit a hard copy, when I paid for the service here. I printed out complete return for my records, 159 pages!!!
