On January 31 the software said the problem was corrected, I re-submitted, and was rejected for the second time after waiting 48h. I was eventually able to have my federal and states accepted, on the third attempt.
I've used TurboTax since 2005. TurboTax charges beaucoup bucks, there are more and more problems every year (basic forms not ready, interface problems with the IRS MeF such as this one), too many upsells, and nobody who answers the phone knows anything. Not to mention they helped Microsoft strong-arm people people off of Windows 10 this year.
No acknowledgement, let alone contrition or attempt at service recovery (forget a full refund)? What a joke. And joke's on me.
After 21 years, they have finally lost my business. I'll be using FreeTaxUSA next year. Buh bye.
