- Windows software up to date - I purchased this computer less than a month ago.
- Removed downloaded TTax software from Downloads folder, then uninstalled the program. Downloaded it from TTax again and installed it again. Somehow, it is able to find my completed tax return even after I uninstalled the program. This is convenient, but is it preventing the update by having all the data stored somewhere?
- Manual update (perrel superpatch) downloaded, but when it runs, it says TTax is not installed on my computer. I am running TTax Business - is this the correct patch?
- I don't have a VPN, and have not installed any antivirus software.
I think I have now spent more time trying to troubleshoot this issue than it took me to complete my tax return in the first place! Ugh....... I would prefer to efile than print and mail - please fix this!
