@ JC 10 wrote:
I don't need audit defense and there is no instruction how to remove. As a customer, I should have the right to opt in or out of a purchase and audit defense is locked as a default. I opted out several times but keeps adding the $45 dollar charge at the end. Is this legal? If anyone could help me it is greatly appreciated.
First of all are you referring to the desktop software as opposed to Online TurboTax?
And are you a California filer or a non-California filer?
Are you trying to pay the $25 state efile fee out of your Federal refund? If you are in California, that payment option will add a bundle called "Premium Services" that includes Audit Defense among other benefits for $45. If you are in California and ended up in that, it can be removed and you can pay upfront.
Or are you a non-California filer and ended up with Audit Defense standalone product by mistake? If so, we can tell you how to go back and remove it.
